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CONTACT US


INFO@GULLY.STORE

FOR SPECIAL INQUIRIES/SUBMITTING ARTWORK/COLLABORATION/PRESS/OR ANY OTHER CONCERN


CUSTOMER SERVICE & FAQs


SHIPPING

GULLY provides FREE SHIPPING in all orders above $45.

All orders are shipped through Canada Post with a tracking number.



Where is my order being shipped from?

All the apparel (clothing) orders are shipped from Montreal, CA. Unless it is indicated otherwise.

Authorial pieces of art such as paintings, drawings, and prints are shipped from the country where the artist or the piece is located. This location is indicated in the product description and the shipping costs will be calculated based on the destination of the order.



How long will it take for my order to arrive?

The orders are shipped within 1-2 business days and it will take around 2 weeks to reach the destination if it is an international order. 1 week for orders within Canada. 1-3 day delivery for orders in Montreal.



TAXES AND DUTIES

No federal or provincial sale taxes are charged for orders within Canada. For international orders, import duties may apply depending on the product. Most of the apparel is free of charge in customs as non-commercial orders. Authorial pieces of art do pay fees sometimes.


FOR ORDER CHANGES OR RETURNS

Please note: All sales are final. Unfortunately, we are not able to grant refunds or returns at the moment. If you have a problem with your order, please contact us as soon as possible. We will get in touch in 1 business day.